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Patient Feedback

Your comments and feedback are important to us. Please see the link for the Friends and Family test and send us your feedback. Thank you.

Patient Participation Group

We are looking at re-starting our patient Participation group. If you are interested in this please navigate to the Patient Group under Have your say to find a form to submit.

We look forward to hearing from you.  

We have a self service machine available in the reception area for you to record weight and Blood pressure.

Please ask our reception staff for a token to use this.

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Data Sharing Information

Please read the information contained in the above document regarding how your information is used at the Practice

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

You can also email us using the email address in the contact us section.

Patient Participation Group

Please feel free to either join the Patient Group or let us know if there is anything specific that you would like the group to discuss.


Extended Access - Appointments outside of Practice Hours

Extra appointments are being provided in the evening and at weekends across Doncaster. The service is an extension of your GP practice and offers routine and same day appointments with a range of clinicians including GP's, Nurses and other Healthcare professionals.

When using this service you may not see your usual doctor, but clinicians from local practices are employed wherever possible.

With your consent the clinicians will be able to access your healthcare record to ensure they can offer the right treatment for you and prescribe medications or refer you for further treatment if necessary.

These appointments are run by Primary Care Doncaster Limited 

We can book appointments for you at reception - please ask for further details

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