Patient Feedback

Your comments and feedback are important to us. Please see the link for the Friends and Family test and send us your feedback. Thank you.

Patient Participation Group

We are looking at re-starting our patient Participation group. If you are interested in this please navigate to the Patient Group under Have your say to find a form to submit.

We look forward to hearing from you.  

We have a self service machine available in the reception area for you to record weight and Blood pressure.

Please ask our reception staff for a token to use this.

Doctor Reserves Right to Provide Treatment

Patients who wish advice/treatment for termination of pregnancy should note that Dr Dahanayake and Dr Thullimalli reserve their moral right not to provide this service.  You are advised to seek consultation with another doctor at the practice who will advise and refer if appropriate.

Doctor Called to Emergency During Surgery Hours

Occasionally our duty doctor may be called out to an emergency during morning or afternoon surgery.  We will inform our patients if this situation occurs.  Patients may be offered the opportunity to wait for the doctor’s return or re-schedule their appointment.

Waiting / Delays During Consultations

We appreciate how frustrating it can be when delayed for a scheduled appointment.  We know there are several unavoidable situations which have an impact. For example:

  • A diagnosis made during the consultation may need explanation.
  • An emergency situation may be identified when examining a patient.
  • When 1 appointment is booked and 2 patients go in to see the doctor – please book separate appointments.
  • If single appointment booked - patient attends with a list of items to discuss.  The doctor may ask the patient to book further appointments.

  Please note:  One Appointment – One Problem

We will do our best to minimise delays please help us.

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