Data Sharing Information
Please read the information contained in the above document regarding how your information is used at the Practice
Complaints
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.
You can also email us using the email address in the contact us section.
Patient Participation Group
Please feel free to either join the Patient Group or let us know if there is anything specific that you would like the group to discuss.
Extended Access - Appointments outside of Practice Hours
Extra appointments are being provided in the evening and at weekends across Doncaster. The service is an extension of your GP practice and offers routine and same day appointments with a range of clinicians including GP's, Nurses and other Healthcare professionals.
When using this service you may not see your usual doctor, but clinicians from local practices are employed wherever possible.
With your consent the clinicians will be able to access your healthcare record to ensure they can offer the right treatment for you and prescribe medications or refer you for further treatment if necessary.
These appointments are run by Primary Care Doncaster Limited and are offered at the following locations:
- The Lakeside Practice, Askern DN6 0HZ
- Tickhill and Colliery Medical Practice, Tickhill, DN11 9NA
- Conisborough Group Practice, Conisborough, DN12 3JW
- Thorne Moor Medical Practice, Thorne DN8 4BQ
- Same Day Health Centre, Town Centre, DN1 2DJ
We can book appointments for you at reception - please ask for further details