Please note we do not accept requests via the telephone, for the simple reason that errors can occur and we prefer to eliminate the potential for errors at this point.
The practice runs a repeat prescription service for patients on regular medication authorised by the doctor and we accept prescription requests at the surgery via the following methods:
- Post box, (external box or internal box in the foyer) We ask our patients whenever possible to please use the tear-off computerised slip, ticking the items required. Handwritten requests do not always give clarity and can cause delays.
- Online, Patients can use the online facility via this website. First timers users to this facility should Contact the practice for login details to our online facilities. You can request reqular repeat medication from the comfort of your own home, or when away from home or by using your pc/tablet or mobile phone (NOT OUT OF THE UK)
- Pharmacy, You could use one of the methods above or you could make an arrangement with your local chemist to request your repeat prescriptions. Most local chemists offer a free order and collection service. Contact your local chemist for details.
Please order early so you do not run out.
Please allow up to 7 days for the doctors to authorise ‘acute’ prescription requests.
An ‘acute’ item is medication which is not included in the patient computer repeat prescription list.
Acute items are usually prescribed on a one-off basis or as part of a short trial. The doctors will check requests for all ‘acute’ items, alongside other surgery work, even if a doctor is on holiday or sick leave. We will do our best to issue acute items as swiftly as possible but we ask for your consideration when making your request. The doctor will only issue acute medication if there is supporting documentary information for example: discharge letter from the hospital.
Patients on repeat medication should have a review of their medication at least once a year to review these regular medications. The review can be with the Doctor or Pharmacy and we encourage patients to make an appointment for a review or take up the offer of a review with the Doctor or practice pharmacist if invited.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.