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Patient participation group

What is a PPG?

A Patient Participation Group (PPG) is a volunteer group of patients who work with their GP Practice to help it plan and improve its services by ensuring that the patient perspective is represented.

The Group meets quarterly to discuss how we can improve the services provided by the Practice. Our PPG has the opportunity to attend face-to-face meetings plus an internet ‘virtual’ group – whereby we contact interested patients via email to seek their views on our services and facilities. The role of the PPG includes:

  • Being a critical friend to the practice.
  • Advising the practice on the patient perspective and providing insight into the responsiveness and quality of services.
  • Encouraging patients to take greater responsibility for their own and their family’s health.
  • Carrying out research into the views of those who use the practice.
  • Organising health promotion events and improving health literacy.
  • Regular communication with the patient population.



The aims and benefits of our Patient Participation Group

The aims of the Patient Participation Group are:

  • To offer opinions in a constructive manner and to put forward ideas on behalf of other patients.
  • To improve the provision of health care.
  • To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
  • To provide assistance in development of new services.
  • To encourage a spirit of self help and support amongst patients to improve their health and social care.

Patients and the wider community can benefit from the success of a PPG through:

  • The opportunity to recommend improvements and to raise issues which can lead to action.
  • A better awareness of how the Practice operates.
  • A better understanding of the role and workload of a GP and the practice staff.
  • Being enabled to look after your own and your families health.

GP’s and Practice staff will benefit through:

  • Improved communications with patients .
  • The potential for a mutually respectful relationship.
  • Increased patient participation and support of the practices aims and objective